Q1: How long has your firm been in business?

A1: Forum Québec DMC, Québec City’s oldest destination management company, was founded in 1986 by the firm’s president, Gary Marchessault.  Mr. Marchessault has been involved with business tourism since 1975.

   
Q2: We want a savvy well-established, « well connected » DMC. How does your firm correspond to this description?

A2: Because of our many years of experience, Forum Québec DMC is Québec City’s most reputable and most recommended destination management company. We collaborate frequently with the Tourism and Convention Bureau, the major hotels and the Convention Centre.

   
Q3: Does your firm have a large staff?

A3: The Forum Québec DMC staff includes the president, seven project directors/coordinators, two sales representatives, an accountant and one receptionist for a total of 12 employees in our Québec City and Montreal offices. During the high season, we employ a team of over 30 temporary staff members, most of whom have been working with us for years: guides, decorators, hosts and hostesses, luggage handlers, transportation coordinators, etc.

   
Q4: Can you be reached during weekends and after office hours?

A4: The Forum Québec DMC staff member assigned to your event, the president of the company and the sales director can be reached any time during the course of your event.

   
Q5: Who will be assigned to our event?

A5: The company’s president and/or sales director, assisted by a project director supervises all events for which we are responsible. One of these individuals is present at all times.

   
Q6: What is your payment schedule?

A6: A 25 percent deposit is required upon signature of the contract.  Thirty days prior to the event, an additional amount representing 50 percent of the total value will be due. The outstanding balance of 25 percent will be due at the end of the event.

   
Q7: How are your fees charged to us?

A7: All our fees are included in the prices indicated in our proposals. Once the proposal is accepted, no additional fees are charged.